Safety & Vetting
Nobody sees a client on Sukoon until our own team has verified who they are and what they can do. Here is exactly what that process looks like.
- 1
Credential check
Degrees, transcripts and clinical training are collected and confirmed with the awarding institutions.
- 2
License verification
Registrations and practising licenses are verified directly with the relevant regulatory bodies.
- 3
Background check
Identity, employment history and professional conduct records are reviewed for every applicant.
- 4
Clinical interview
A senior Sukoon psychologist interviews each candidate on ethics, cultural sensitivity and case handling.
- 5
Ongoing review
Client feedback, session quality and supervision notes are reviewed every quarter to keep standards high.
Verified by Sukoon
What you say stays between you and your professional. Notes are encrypted, never sold, and shared only where the law requires it to protect life.
Code of ethics
Every professional signs the Sukoon Code of Ethics: informed consent before treatment, no judgement of faith or background, clear boundaries, and no dual relationships with clients.
Confidentiality
What you say stays between you and your professional. Notes are encrypted, never sold, and shared only where the law requires it to protect life.
Crisis protocol
If you are at risk of harm, your professional follows a documented crisis protocol: immediate safety planning, connection to emergency services and follow-up within 24 hours.
Take the first step today
Find a professional who fits your language, your budget and your comfort.